What we do with your data

At Duty Uniform, we are committed to safeguarding your privacy and protecting your personal data. This Privacy and Data Policy outlines how we collect, use, and secure your information, and explains how we comply with the highest standards of security and privacy protection. Your trust is important to us, and we want you to feel confident when shopping on our site.

1. Data Collection and Use

When you place an order on DutyUniform.com, we collect the necessary information to process and fulfill your order. This may include your name, shipping address, email address, and payment details. We use this data solely for the purpose of processing your order, communicating with you about your order, and providing customer support. We do not use your information for any other purpose, nor do we share it with third parties for marketing purposes.

2. PCI Compliance

We take your financial security very seriously. Duty Uniform is fully PCI-DSS (Payment Card Industry Data Security Standard) compliant. PCI compliance ensures that we follow the strictest security protocols when handling your payment information. All credit card transactions are processed through trusted, PCI-compliant third-party payment gateways that are responsible for securely handling and processing your financial data.

As part of our PCI compliance, we do not store any credit card information on our servers. Your credit card details are securely transmitted directly to our payment processor, and once the transaction is complete, no payment information is retained on our system. This means that even in the unlikely event of a data breach, your credit card information is not at risk with us.

3. Secure Transactions with SSL Encryption

At Duty Uniform, all orders are processed through a secure connection. Our website uses Secure Sockets Layer (SSL) encryption to protect your personal and financial information during transmission. SSL encryption ensures that all data exchanged between your browser and our server is securely encrypted and cannot be intercepted by third parties. This provides you with a safe and trusted environment for making online purchases.

When you see the "https://" prefix in the URL of our site and the padlock icon in your browser's address bar, you can be assured that the connection is secure and your data is encrypted.

4. No Use of Cookies

Unlike many websites that use cookies to track your browsing behavior or store information about your preferences, we do not use cookies on our site. This means that we do not track your browsing activity across different websites, and we do not retain any information about you between visits. Once you leave our website, there is no lingering data associated with your visit.

Your data is used solely for processing your order and is not stored via cookies or other tracking technologies.

5. We Will Never Sell Your Data

We respect your privacy and will never sell, trade, or rent your personal information to any third party for marketing purposes. Your information is collected exclusively to process and fulfill your orders, communicate with you regarding your purchases, and offer customer support. We do not share your personal details with any outside entities unless required to do so by law or for the purpose of completing your order (e.g., sharing your address with a shipping provider).

In addition, we do not use your data to send unsolicited marketing messages or advertisements. We won't clog up your mailbox, as we do not send any promotional emails and we will only contact you for order-related reasons.

6. How We Protect Your Data

We employ a variety of security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:

• SSL Encryption: All sensitive data transmitted during your interactions with our website is protected by SSL encryption.
• Secure Payment Processing: All financial transactions are processed by PCI-compliant third-party providers who follow the highest standards of security; as well as us.
• Regular Security Audits: We conduct regular audits of our systems and security protocols to ensure your data is kept safe.
• Data Access Controls: We limit access to your personal information to only those employees who need it to process your orders and provide support.

7. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including processing your order, maintaining records for legal purposes, and responding to customer service inquiries. Once this information is no longer needed, we securely delete it in accordance with data protection laws.

8. Your Rights Regarding Your Data

You have the right to access, update, and delete the personal information we have collected about you. If you wish to exercise any of these rights, or if you have any questions or concerns about how your data is handled, please contact us using the details provided below.

9. Data Security Compliance

We comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) for customers based in the European Union. Our commitment to data security and privacy is integral to our operations, and we strive to maintain full transparency regarding how we collect, use, and protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy and Data Policy, or if you would like to request access to, correction of, or deletion of your personal data, please contact us at:

11. Updates to This Policy

We may update this Privacy and Data Policy from time to time. When we make changes, we will post the updated policy on this page and revise the "Last Updated" date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.